Jamie Hartwell
Jamie Hartwell Jamie Hartwell is a UK-based casino content writer and reviewer with a keen interest in regulated online gambling. Writing exclusively about UKGC-licensed platforms, Jamie covers everything from slot libraries and live table experiences to payout speeds and bonus terms. At CasinoSpin, Jamie provides straightforward, player-focused guides to help UK members make the most of the site's 1,500+ games, weekly cashback offers, and fast e-wallet withdrawals.

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1. Introduction

These Terms and Conditions ('Terms') govern your use of CasinoSpin ('we', 'us', 'our'), an online casino owned and operated by CasinoSpin. By registering an account or using any part of our website, you agree to be bound by these Terms in full. Please read them carefully before proceeding.

CasinoSpin holds a licence issued by the UK Gambling Commission (UKGC) under licence number 000-055555-R-112233-001. We are committed to providing a safe, fair and responsible gambling environment for all eligible players.

2. Eligibility and Restricted Countries

To register and use CasinoSpin you must meet all of the following requirements:

  • Be at least 18 years of age.
  • Be a resident of a jurisdiction in which online gambling is lawful.
  • Not be a resident of, or accessing the site from, any restricted country.

CasinoSpin does not accept registrations or wagers from players located in the following countries: United States of America (US), France (FR) and the Netherlands (NL). We reserve the right to close any account and withhold funds where a player is found to be accessing the site from a restricted territory.

3. Account Registration

To open an account with CasinoSpin you must provide accurate, complete and up-to-date personal information. You are permitted to hold only one account per person, household, IP address or device. Duplicate accounts may be closed and any associated balances forfeited.

We are required by law to verify your identity before processing withdrawals or granting access to certain promotions. You may be asked to provide one or more of the following: a valid government-issued photo ID, proof of address dated within the last three months, and proof of payment method. Failure to supply satisfactory documentation within a reasonable timeframe may result in account suspension.

You are solely responsible for maintaining the confidentiality of your login credentials. You must notify us immediately if you suspect unauthorised access to your account. CasinoSpin will not be liable for any losses arising from your failure to keep your credentials secure.

All accounts are denominated in GBP (£). CasinoSpin does not currently support any other currency.

4. Deposits and Withdrawals

The following payment methods are accepted for deposits: Visa, Mastercard, PayPal and Skrill. The minimum deposit amount is £10.

Withdrawals may be made via Visa, PayPal and Skrill. The minimum withdrawal amount is £20. Estimated processing times are as follows:

MethodEstimated Processing Time
E-wallets (PayPal, Skrill)0–12 hours
Cards (Visa)2–3 business days

All withdrawal requests are subject to identity verification checks. We reserve the right to request additional documentation before releasing funds. Withdrawals will be returned to the same method used for the original deposit where possible.

5. Welcome Bonus Terms

CasinoSpin offers new players a welcome bonus of 100% up to £150 plus 25 free spins. The following terms apply to this offer and to all bonuses unless otherwise stated:

  • Minimum deposit of £20 is required to qualify for the welcome bonus.
  • Open to players aged 18 and over only.
  • The bonus and any associated free spins must be used within 14 days of being credited. Unused bonus funds and free spins will be removed after this period.
  • A wagering requirement of 30x the bonus amount must be met before any winnings derived from bonus funds can be withdrawn.
  • The welcome bonus is available once per player, household, IP address and device.
  • Not all games may contribute equally to the wagering requirement. Please refer to the promotions page for full game contribution details.
  • CasinoSpin reserves the right to withdraw any bonus and void associated winnings if we have reasonable grounds to believe a bonus is being abused.

General bonus conditions apply to all promotions offered by CasinoSpin, including but not limited to weekly cashback. Full details of each promotion are published on the relevant promotions page.

6. Responsible Gambling

CasinoSpin is committed to promoting responsible gambling. We provide a range of tools to help you stay in control of your gambling activity, including deposit limits, session time limits, cooling-off periods and self-exclusion. These tools can be accessed via your account settings or by contacting our support team.

If you feel that your gambling is becoming a problem, we encourage you to make use of the following options:

  • Self-exclusion: You may request a self-exclusion of a minimum of six months, during which you will be unable to access your account.
  • Reality checks: Set reminders to notify you of the time you have spent gambling.
  • Deposit limits: Set daily, weekly or monthly limits on the amount you can deposit.

We also encourage players to seek support from independent organisations such as GamCare, BeGambleAware and Gamblers Anonymous. CasinoSpin will never encourage you to chase losses or gamble beyond your means.

If you believe you may be gambling with money you cannot afford to lose, or if gambling is affecting your relationships, employment or mental health, please seek help immediately.

7. Fair Play and Game Integrity

CasinoSpin offers over 1,500 games, including more than 1,200 slots and over 80 live dealer tables, powered by leading software providers including NetEnt, Pragmatic Play and Evolution. All games use certified random number generators (RNGs) or live dealer formats to ensure fair outcomes.

Any attempt to exploit software errors, engage in collusion, use automated software, or otherwise manipulate game outcomes is strictly prohibited. CasinoSpin reserves the right to void bets, close accounts and withhold funds where such activity is detected.

8. Account Closure and Termination

You may close your account at any time by contacting our support team. Any real-money balance remaining at the time of closure, subject to verification, will be returned to you via your registered withdrawal method provided all wagering requirements have been met.

CasinoSpin reserves the right to suspend or permanently close any account at its discretion, including where a player has breached these Terms, provided false information, or where we are required to do so by law or regulatory obligation. In such cases, bonus funds and associated winnings may be forfeited.

9. Privacy and Data Protection

CasinoSpin processes your personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR). Your data is used to operate your account, comply with legal obligations and improve our services. Full details are set out in our Privacy Policy.

10. Amendments to These Terms

CasinoSpin reserves the right to amend these Terms at any time. Where changes are material, we will notify registered players by email or via an on-site notification. Continued use of the site following notification of changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact and Support

Our customer support team is available 24 hours a day, 7 days a week via live chat. If you have any questions regarding these Terms, please do not hesitate to get in touch.